Why do we collect personal information?
What kind of personal information do we collect?
SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES, collect personal information in a variety of ways when you interact with SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES, including when you register or create an account with SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES; when you place an order at SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES; when you use SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES products or services; when you visit SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES pages or pages of certain SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES, partners; when you enter promotions or sweepstakes; when you subscribe to a newsletter or desire to be added to our mailing lists for other products or services; when you correspond or otherwise interact with us; and when you provide feedback in any of our online surveys.
Information we collect may include: your name, e-mail address, phone number, address, product preference information, billing information, demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalization information) and personal interest information. On occasion, we may ask for additional information to enable us to provide with access to and use of certain information, materials and services. SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES, may combine information about you that we have the information we obtain from business partners or other companies.
What other kinds of information do we collect?
SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES, automatically receives and records information on our server logs from your browser, including your IP address, information about which pages you visit on SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES, and information from SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES cookies.
What are cookies and how do we use them?
How do we protect your personal information?
SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES safeguard the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. To make purchases from SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES web sites, you must use an SSL-enabled browser. SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES use industry-standard Secure Sockets Layer (SSL) encryption on web pages used to complete a purchase. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
While SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES take precautions to ensure the security of your data, no one can completely guarantee the safety of data transmitted over the internet. It is important that you take steps to ensure the safety and security of your personal information, for example by not sharing passwords or other registration data.
How do we use your personal information?
SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES uses your personal information in the following ways:
- Delivery and billing for our products and services, and to communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of content or services.
- Improving our products and services by providing personalized content recommendations, language and location customization, and/or personalized help and instructions.
- To ask you to participate in surveys about products, services, news and events.
- Offering you product upgrades, content, services and other training courses for you to purchase.
- Providing provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide.
- Providing you with news, free newsletters, updates, targeted advertising, promotions, and special offers.
- To better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.
- Providing anonymous reporting for internal and external partners.
- Facilitating your participation in our online forums and helping to manage improper behavior by individuals using the forums.
How and when we disclose your information we collect.
SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES may share your personal information with trusted vendors and partners who work with SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES. These partners are provided with your personal information to help SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES communicate with you about offers from us and from our marketing partners. They are contractually required to keep this personal information secure and to only use it for the purposes for which it is provided. SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES may send personal information about you to other companies or people when we need to share your information to provide the product or service you have requested or to provide a provide a product or service to you. However, these companies are only permitted to use the personal information for these purposes.
If SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES should ever file for bankruptcy, or become insolvent, or be acquired by a third party, or merge with a third party, or sell all or part of its assets, or transfer substantially all or part of its relevant assets to a third party, then SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES are entitled to share the personal information and all other information you have provided through the products and service to potential and subsequent business and merger partners.
SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES may share “cookie” and other anonymous data about traffic patterns or usage collected on SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES with affiliated companies, its business partners or with third party advertisers or ad networks. Any data shared is anonymous and does not identify any user.
SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES also contain links to other Websites and products. SCOTT LUMLEY, RESOLVE SUITE and RELATED COMPANIES are not responsible for the privacy practices or the content of such Websites or products.
Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection.
You may also, of course, file a complaint with the competent regulatory authorities.
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient.
The data processed before we receive your request may still be legally processed.
You may also adjust your advertising preferences on various social media websites by adjusting your settings on the platform.
If you are accessing the Site from the European Economic Area, which includes the European Union, Iceland, Liechtenstein, and Norway, or you are a citizen of a member state of the European Economic Area, you have the following rights under the EU General Data Protection Regulation (GDPR).
a. Right to be informed about the collection and use of your personal data
b. Right to access your personal data
c. Right to have any inaccurate personal data corrected
d. Right to have your personal data erased
e. Right to restrict use of your personal data
f. Right to personal data portability
g. Right to object to the processing of your personal data
If you are from the European Economic Area and wish to exercise any of these rights under the GDPR please call +1 800-951-2087. We will use reasonable efforts to respond to any such requests without undue delay.
If you are a resident of California, California law permits you to request certain information regarding the disclosure of your personal data by SCOTT LUMLEY, RESOLVE SUITE, AND OR RELATED COMPANIES, or its affiliates and subsidiaries, to a third-party for direct marketing purposes. To make such a request, please call us at 800-951-2087.
We respect children’s privacy in particular. We do not target knowingly or intentionally collect personally identifiable information from children under the age of 13. By using the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under 13, you may not use the Site. If you become aware that your child has provided us with personal information without your consent, you are urged to please call us at 800-951-2087.